Business Administration & Customer Coordinator

Pay

On application

Type

Permanent

Experience

5–10 years

Level

Senior

Sector

Automotive Sector

Closes

in 21 days

Recruiter

Fourier Recruitment · All jobs at Fourier Recruitment

About the role

A central role for an internationally established premium 4x4 aftermarket brand to coordinate administration, customer service, finance, inventory, and logistics for its Southern African operation.

• Coordinate the day-to-day administration of the South African business.
• Support the General Manager with administrative and operational activities.
• Prepare quotations, reports, correspondence and relevant business documentation.
• Maintain accurate customer, supplier and business records.
• Coordinate communication between the South African office and international Head Office.
• Serve as the primary contact for day to day customer and dealer enquiries.
• Deliver professional customer service across phone, email and online channels.
• Coordinate customer orders and ensure timely communication throughout the order process.
• Support warranty administration and after-sales enquiries when relevant.
• Maintain strong relationships with customers, dealers and suppliers.
• Customer invoicing and accounts receivable administration.
• Supplier invoice processing and accounts payable administration.
• Debtor follow-up and customer account maintenance.
• Customer and supplier account reconciliations.
• Liaise with the international Finance team regarding financial administration.
• Maintain inventory records and stock accuracy within the ERP system.
• Process stock receipts, transfers and inventory adjustments.
• Coordinate inventory movements with warehouses, logistics providers and dealers.
• Assist with stock counts and inventory reconciliations.
• Monitor stock availability and communicate replenishment requirements.
• Administer purchase orders.
• Coordinate freight and logistics activities.
• Process customer quotations and sales orders.
• Maintain CRM and ERP information accurately.
• Coordinate communication between sales, warehouse, logistics and finance teams.
• Assist with reporting and business performance information.
• Support continuous improvement of business processes and systems.
• Assist with company projects and operational initiatives.
• Support meetings, events and business activities where required.
• Perform additional duties that contribute to the successful growth of the South African business.

What they're looking for

• Minimum of 3 years of experience in a similar administration, office coordination role, customer service or sales support.
• Grade 12 (Matric).
• Valid South African driver's licence with own reliable transport.
• Strong computer literacy.
• Excellent written and verbal communication skills in English.