Assistant Executive Housekeeper - 4* Estate - Pretoria
South Africa Gauteng Pretoria
ZAR 12000 - 15000 Monthly
Assistant Executive Housekeeper - 4* Estate - Pretoria
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Assistant Executive Housekeeper – 4* Estate, Pretoria
Salary: R12,000 – R15,000 per month
Start Date: ASAP
An established luxury hotel in Pretoria is seeking an experienced and hands-on Assistant Executive Housekeeper / Housekeeping Supervisor to join its team.
Reporting to the Executive Housekeeper, the successful candidate will assist in overseeing the daily housekeeping operation, ensuring exceptional standards of cleanliness, room presentation, guest service and attention to detail across guest rooms, suites, public areas and laundry.
This is an excellent opportunity for an experienced Housekeeping Supervisor, Assistant Executive Housekeeper or Senior Housekeeping Team Leader with a passion for luxury hospitality and delivering outstanding guest experiences.
Description
Key Responsibilities
- Supervise and coordinate the daily operations of the housekeeping department.
- Lead, motivate, train and develop housekeeping team members.
- Allocate duties, prepare rosters and monitor staff attendance and performance.
- Conduct detailed inspections of guest rooms, suites, public areas, corridors and housekeeping areas.
- Ensure all rooms are serviced, inspected and ready for guests to the required luxury standards.
- Ensure VIP rooms and special requests are prepared with personalised touches and attention to guest preferences.
- Liaise closely with Front Office and Maintenance to ensure seamless guest experiences.
- Handle guest requests, complaints and service recovery professionally and discreetly.
- Maintain high standards of luxury cleanliness, presentation, hygiene and housekeeping service.
- Manage housekeeping linen, amenities, chemicals, equipment and stock.
- Conduct daily, weekly and monthly stock counts and report discrepancies.
- Ensure correct handling and recording of Lost & Found items.
- Assist with deep-cleaning, refurbishment and special housekeeping projects.
- Conduct daily team briefings and ongoing on-the-job training.
- Ensure compliance with health, safety, hygiene and brand standards.
- Maintain accurate housekeeping records, checklists and reports.
- Use housekeeping management systems/software to monitor and optimise operations.
- Step in and perform housekeeping duties when required, leading by example.
Minimum Requirements
Requirements
- Matric / Grade 12 – Essential.
- Hospitality or housekeeping management qualification advantageous.
- Previous experience in hotel housekeeping, preferably at supervisory or team leader level.
- Experience within a 4/5-star hotel, luxury hotel or high-end hospitality environment advantageous.
- Strong knowledge of cleaning procedures, hygiene standards and housekeeping operations.
- Proven ability to supervise, train and motivate a housekeeping team.
- Strong attention to detail and quality control.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Good problem-solving and decision-making skills.
- Professional, reliable and well-presented.
- Able to work independently and as part of a team.
- Comfortable working under pressure and flexible operational requirements.
- High level of integrity, accountability and discretion.
Contact the Recruiter Directly: kerri@hospitalityjobsafrica.com
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