Assistant Manager – Boutique Hotel – Kolwezi - DRC

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Assistant Manager – Boutique Hotel – Kolwezi - DRC

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Summary

Assistant Manager – Boutique Hotel – Kolwezi - DRC

Our client, a boutique hospitality group operating a well-established property in Kolwezi, Democratic Republic of Congo, is seeking a strong and independent Assistant Manager to join their leadership team. This is a remote, live-in operational role suited to a hands-on hospitality professional with solid systems and financial reporting experience.

Description

The successful candidate will be responsible for supporting the General Manager in the daily running of the hotel, ensuring smooth operations across front office, guest services, and administrative functions. This role requires a highly organised individual who can operate independently in a remote environment while maintaining strong operational control and reporting accuracy.

 

Key responsibilities include overseeing daily hotel operations, managing guest relations, supervising staff, ensuring consistent service delivery, and maintaining accurate financial and operational reporting. You will also be required to work extensively with property management systems (PMS), point of sale systems, and assist with budgeting, cash-ups, and general administrative controls.

 

This role reports directly to the General Manager in Lubumbashi and indirectly to senior group leadership. Strong accountability, accuracy, and the ability to manage reporting processes independently are essential.

Minimum Requirements

• Previous experience as Assistant Manager, Duty Manager, or Front Office Manager in hospitality
• Strong experience with PMS and POS systems
• Solid financial reporting and cash-up experience
• Excellent administrative and organisational skills
• Ability to work independently in a remote location
• Strong leadership and staff management abilities
• High level of accuracy and attention to detail
• Calm, responsible, and solutions-driven approach
• Willingness to live and work in a remote international environment

Benefits

Live-in accommodation provided - 1 meal per shift - 2 rotations per year (28 days annual leave total, split into two periods) - Company covers work permit costs - Travel allowance equivalent to 2 return flights per year (South Africa – DRC guideline)

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