Bakery Manager – High-Volume Retail Bakery – Hilton - KwaZulu-Natal
South Africa Kwazulu-Natal Pietermaritzburg
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Bakery Manager – High-Volume Retail Bakery – Hilton - KwaZulu-Natal
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Bakery Manager – High-Volume Retail Bakery – Hilton - KwaZulu-Natal
Our client, a well-established and high-volume retail bakery operation based in Hilton, KwaZulu-Natal, is seeking an experienced Bakery Manager to oversee all bakery operations, production standards, team management, and customer service delivery within a fast-paced retail environment.
Description
This role requires a hands-on Bakery Manager with strong operational and leadership skills to manage the daily running of a busy bakery department. The successful candidate will be responsible for ensuring consistent product quality, stock management, hygiene compliance, staff supervision, and excellent customer service standards.
Duties include overseeing production processes, managing bakery displays and merchandising, staff scheduling, training and performance management, and ensuring all bakery equipment and workspaces are maintained according to health and safety standards. The role also involves managing costings, GP margins, wastage control, and implementing strategies to maximise sales and profitability.
The ideal candidate will be passionate about bakery operations, highly organised, and capable of leading a team within a demanding retail environment.
Minimum Requirements
- Proven experience managing a bakery operation
- Strong knowledge of baking techniques and bakery production processes
- Experience with costings, GP management, and stock control
- Strong leadership and staff management skills
- Ability to work effectively under pressure in a high-volume environment
- Excellent problem-solving and organisational skills
- Strong customer service and communication abilities
- Understanding of food safety and hygiene standards