Front of House Manager - Busy Restaurant - Constantia
South Africa Western Cape Cape Town
ZAR 17000 - 18000 Monthly
Front of House Manager - Busy Restaurant - Constantia
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Front of House Manager - Busy Restaurant - Constantia
Join our client's team as a Front of House Manager and be a part of an exciting, bustling restaurant in Constantia. We're looking for someone who can lead the front of house team to provide exceptional service to our clients guests in a fast-paced environment.
Description
As the Front of House Manager, you will be responsible for overseeing the day-to-day operations of the front of house, ensuring that our clients guests have a memorable dining experience. Your duties will include:
- Managing and supervising front of house staff, including waitstaff, hosts, and bartenders.
- Training new employees and ensuring that all staff adhere to company policies and standards.
- Monitoring service quality and addressing any issues or complaints promptly and professionally.
- Creating and maintaining a positive and welcoming atmosphere for guests.
- Managing reservations and seating arrangements to optimise table turnover and guest satisfaction.
- Collaborating with the kitchen and management team to ensure smooth communication and operations.
Minimum Requirements
- Previous experience in a supervisory or managerial role in the restaurant industry.
- Strong leadership and communication skills.
- Excellent customer service and problem-solving abilities.
- Ability to thrive in a fast-paced environment and handle pressure gracefully.
- Must have own transport for commuting to and from work.
- Availability to start as soon as possible.