General Manager - Boutique Hotel - Plettenberg Bay

South Africa Western Cape Garden Route

ZAR 40000 - 45000 Monthly

Company

Hospitality Jobs Africa

Contact


https://www.hospitalityjobsafrica.com/

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General Manager - Boutique Hotel - Plettenberg Bay

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Closing Date: 2025-09-27
Job Type: Permanent
Job Level: Management
Experience: Between 5 - 7 Years
EE/AA: No

Summary

General Manager – Boutique Hotel - Plettenberg Bay

 

We are seeking an experienced and motivated Hotel General Manager to oversee the operations of two luxury boutique hotels in Plettenberg Bay, Western Cape.

 

This is a unique opportunity to lead two well-established properties:

 

  • 21-room boutique hotel (with expansion plans over the next 2 years)
  • 13-room luxury boutique hotel offering an intimate guest experience

 

The role requires a hands-on hospitality leader with a proven track record in managing boutique or luxury hotels, ensuring exceptional guest satisfaction, and delivering strong financial results.

 

Description

Key Responsibilities of the General Manager:

 

  • Oversee daily hotel operations across both properties, including front office, food & beverage, housekeeping, and maintenance
  • Lead and motivate a team of 60 staff members across both hotels
  • Deliver a world-class guest experience and maintain 4–5 star service standards
  • Recruit, train, and mentor hotel teams to ensure service excellence
  • Manage budgets, forecasting, and financial reporting for both properties
  • Implement cost control measures while maximizing revenue and profitability
  • Develop and execute sales, marketing, and revenue management strategies
  • Uphold health, safety, and compliance standards across all departments
  • Build strong relationships with guests, local suppliers, and key stakeholders

 

Minimum Requirements

Candidate Requirements:

 

  • Proven experience as a General Manager or Hotel Manager in a luxury/boutique hotel environment
  • Strong leadership and team management skills with experience overseeing large hospitality teams
  • Solid knowledge of hotel operations, finance, and revenue management
  • Passion for hospitality, guest service, and luxury travel experiences
  • Ability to thrive in a dynamic environment and drive growth

 

Location:

 

Plettenberg Bay, Western Cape – one of South Africa’s top coastal destinations, known for its beaches, nature reserves, and luxury travel experiences.

This is an exciting opportunity for a hospitality professional looking to take the next step in their career and lead two boutique hotels with a combined 34 rooms and 60 staff in a growing hospitality group.

 

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