German Speaking Customer Sales Support Consultant - Electronics Company - Remote
Germany
ZAR 164 - 165 Hourly
German Speaking Customer Sales Support Consultant - Electronics Company - Remote
Apply NowSummary
Remote Online Customer Sales & Support Consultant
German Based Company
About the client
Our client is dedicated to making household appliances accessible to blind and visually impaired individuals. Their innovative solutions help people live independent and comfortable lives at home.
Customer Support & Sales Consultant – German Speaking | Remote
Are you passionate about customer service and sales? Do you enjoy making a meaningful impact with your work? Join our team, where we create innovative, accessible products that empower blind and visually impaired people to live independently.
We’re looking for a Customer Support & Sales Consultant to support our growing team. This role is fully remote, and you’ll be the friendly voice and helping hand for our native German-speaking customers—from the first contact through to the application for medical aids with health insurance providers. Most of our customers are visually impaired or blind, and most often elderly. All of our products are custom made for each individual customer.
Description
Your Responsibilities:
- Customer Support & Consultation:
Advise customers via phone and email, guiding them from initial inquiries to insurance applications. - Product Advice:
Provide helpful and empathetic consultation on our range of accessible household aids. - Follow-up Calls:
Contact existing customers with confirmed interest to support and guide them further. - Order Processing:
Take and manage orders, liaising with our production team and suppliers to ensure timely delivery. - Data Management:
Maintain customer records in our CRM system to stay organized and responsive.
Minimum Requirements
Your Profile
- You will need a fibre connection to your home and a PC, and a good basic understanding of Microsoft, Internet use etc.
- You enjoy customer interaction and sales conversations.
- You are empathetic, a good listener, and communicate clearly and professionally.
- You work independently and with attention to detail.
- CRM experience is a plus.
- Language: Native-level fluency in German, both written and spoken.
Bonus Points (Not Mandatory)
- Experience in customer service or sales (e.g., call center, tourism, retail, hospitality).
- Familiarity with people with disabilities.
What We Offer
- R165 per hour rate, plus bonuses
- A meaningful job with purpose and social impact.
- Remote work with flexible hours (minimum 24 hrs/week, scheduling between 8:00–18:30).
- Full support during onboarding and training.
- A friendly, appreciative, and team-oriented work culture.
- Creative freedom and the chance to shape your role.