Groups Reservations Consultant - Luxury Hospitality Group - Cape Town, South Africa

South Africa Western Cape Cape Town

ZAR 14000 - 18000 Monthly

Company

Hospitality Jobs Africa

Contact


https://www.hospitalityjobsafrica.com/

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Groups Reservations Consultant - Luxury Hospitality Group - Cape Town, South Africa

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Closing Date: 2025-10-01
Job Type: Permanent
Job Level: Skilled
Experience: Between 1 - 3 Years
EE/AA: No

Summary

Groups Reservations Consultant - Luxury Hospitality Group - Cape Town, South Africa

We are looking for a detail-oriented and customer-focused Groups Reservations Consultant to join our luxury hospitality group in Cape Town. The ideal candidate will have excellent knowledge of Opera PMS and a proven track record in managing group reservations. This role demands outstanding organizational skills and a commitment to delivering exceptional service.

Description

- Coordinate group reservations from initial enquiry to final confirmation using Opera PMS.
- Liaise with clients to understand their needs and provide tailored solutions.
- Work closely with sales, front office, and operations teams to ensure seamless service delivery.
- Maintain accurate records and manage group room blocks.
- Prepare and present reservation reports and forecasts to management.
- Handle any changes, cancellations, or special requests efficiently.

Minimum Requirements

  • Extensive experience with Opera PMS.
  • Previous experience in group reservations or a similar role in the hospitality industry.
  • Strong communication and organizational skills.
  • Ability to multitask and work under pressure.
  • Attention to detail and a customer-centric approach.

 

Benefits
- Opportunities for professional growth
- Supportive and dynamic work environment

Join our prestigious team and contribute to creating memorable experiences for our guests. Apply today!

If no reply is received within 4 business days please consider your application unsuccessful

Apply Now