Management Couple - Hotel & Camping - Transkei - Wild Coast

South Africa Eastern Cape Wild Coast

ZAR 44000 - 45000 Monthly

Company

Hospitality Jobs Africa

Contact


https://www.hospitalityjobsafrica.com/

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Management Couple - Hotel & Camping - Transkei - Wild Coast

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Closing Date: 2025-07-31
Job Type: Permanent
Job Level: Management
Experience: Between 5 - 7 Years
EE/AA: No

Summary

We’re looking for a dynamic and experienced General Management Couple to lead the day-to-day operations of the hotel, campsite, and surrounding facilities.

 

This is a hands-on leadership role suited to a proactive, people-focused couple with solid hospitality experience and the ability to thrive in a remote, scenic location.

 

Description

KEY AREAS OF RESPONSIBILITY

 

Operational Management

  • Full oversight of daily operations across the hotel, camping, and F&B outlets
  • Maintain high standards in cleanliness, presentation, and guest services
  • Conduct regular walkthroughs and audits to ensure smooth function across all departments

 

Guest Experience

  • Ensure exceptional guest service across check-in, check-out, and during stay
  • Manage bookings, guest feedback, and conflict resolution with professionalism
  • Drive a guest-first culture among all staff

 

Food & Beverage Oversight

  • Oversee kitchen, bar, and restaurant operations
  • Monitor food and service quality, portion control, and cost efficiency
  • Ensure stock management, cost control, and compliance with hygiene standards

 

Financial & Administrative Management

  • Create and manage budgets; monitor expenses and revenues
  • Weekly and monthly reporting to shareholders and head office
  • Manage payroll input, stock control, supplier accounts, and debtors

 

Property & Maintenance

  • Oversee ongoing maintenance, repairs, and preventative strategies
  • Liaise with external contractors and ensure upkeep of all facilities and equipment
  • Maintain aesthetic appeal of the hotel and grounds

 

Team Leadership & HR

  • Manage time & attendance, rostering, and inter-department coordination
  • Hire, train, motivate and lead a team of approx. 40 staff
  • Address staff grievances, disciplinary issues, and maintain a positive work culture

 

Sales & Marketing

  • Drive direct bookings and occupancy in collaboration with Head Office
  • Manage online travel agent (OTA) platforms and ensure accurate updates
  • Support social media presence and attend relevant expos and regional events

 

Health, Safety & Compliance

  • Ensure compliance with OHS Act and all safety regulations
  • Maintain a clean, safe, and healthy environment for guests and staff
  • Conduct regular safety training and uphold emergency response protocols

 

 

Minimum Requirements

REQUIREMENTS

 

Qualifications & Experience:

  • Minimum 5 years of hospitality management experience (preferably resort or lodge)
  • Strong background in F&B, operations, and guest relations
  • Valid driver’s license (both partners preferred)
  • Experience with hospitality systems like APEX, NightsBridge, and OTAs

 

Skills & Attributes:

  • Financial acumen: budgeting, cost control, reporting
  • Excellent interpersonal and leadership skills
  • Problem-solving and strategic thinking abilities
  • Strong organizational and administrative capability
  • Comfortable working in a remote location
  • Passion for hospitality and a hands-on approach to leadership

Apply Now