OTA Manager – Luxury Game Reserve & Spa - Green Point
South Africa Western Cape Cape Town
ZAR 35000 - 40000 Monthly
OTA Manager – Luxury Game Reserve & Spa - Green Point
Apply NowSummary
OTA Manager – Luxury Game Reserve & Spa - Green Point
Our client, a prestigious luxury game reserve and spa group, is seeking an experienced OTA Manager to join their Head Office team in Green Point. This is an excellent opportunity for a commercially minded hospitality professional with extensive Online Travel Agency (OTA) management experience within the luxury hospitality sector.
The successful candidate must currently be managing OTA platforms and have a proven track record of optimising online distribution, driving revenue growth, and maintaining strong relationships across all major booking channels.
Salary: R35,000 – R40,000 per month (Dependent on Experience)
Description
- Manage the company's presence across all major OTA platforms, including Booking.com, Expedia, Agoda, Trip.com, Hotels.com, and other relevant distribution channels.
- Maximise online revenue through effective rate, availability, and inventory management.
- Monitor OTA performance, conversion rates, ranking, visibility, and guest reviews.
- Implement promotional campaigns and special offers across OTA channels.
- Ensure rate parity and distribution accuracy across all booking platforms.
- Analyse booking trends, competitor activity, and market performance to identify revenue opportunities.
- Work closely with Revenue Management, Reservations, Marketing, and Property teams.
- Maintain strong relationships with OTA account managers and negotiate promotional opportunities.
- Ensure all property content, photography, descriptions, and policies remain accurate and up to date.
- Produce regular performance and revenue reports with actionable recommendations.
- Resolve OTA-related booking issues and escalations promptly and professionally.
Minimum Requirements
- Current OTA Manager experience is essential.
- Minimum 5–8 years' experience within a luxury 4- or 5-star hotel or lodge environment.
- Extensive hands-on experience managing Booking.com, Expedia, Agoda, Trip.com, Hotels.com, and other OTA platforms.
- Strong understanding of online distribution, channel management, revenue optimisation, and e-commerce.
- Proven experience improving OTA performance and increasing online revenue.
- Nebula reservation system experience is highly advantageous.
- Strong computer literacy and experience with hotel reservation and booking systems.
- Excellent analytical, organisational, and problem-solving abilities.
- Outstanding communication and relationship management skills.
- Ability to thrive in a fast-paced, high-volume luxury hospitality environment.
- Passion for tourism, luxury hospitality, and conservation.
- Fluency in Mandarin, Arabic, or Russian would be advantageous.
What We're Looking For
- Commercially driven with a strong focus on revenue growth.
- Highly organised with exceptional attention to detail.
- Confident analysing performance data and implementing improvements.
- Professional, proactive, and solutions-focused.
- Able to build strong relationships with OTA partners and internal stakeholders.
- Passionate about delivering exceptional guest booking experiences through best-in-class online distribution.