Restaurant Operations Manager – 4-Star Hotel | Johannesburg South
South Africa Gauteng Johannesburg
ZAR 35000 - 40000 Monthly
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Restaurant Operations Manager – 4-Star Hotel | Johannesburg South
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Restaurant Operations Manager – 4-Star Hotel | Johannesburg South
A well-established 4-star hotel in Johannesburg South is seeking an experienced Restaurant Operations Manager to oversee its restaurant, bar and related food and beverage operations.
Salary: R35 000 – R40 000 per month, negotiable DOE
Description
- Oversee daily restaurant, bar and room-service operations.
- Lead, train, schedule and performance-manage the team.
- Maintain exceptional guest-service, hygiene and presentation standards.
- Manage budgets, revenue targets, cash-ups, stock, labour costs and waste.
- Resolve guest complaints and lead service-recovery efforts.
- Drive upselling, repeat business and positive guest reviews.
- Ensure compliance with food-safety, liquor, health and safety regulations.
- Develop and maintain front-of-house procedures and training manuals.
- Work closely with Kitchen, Front Office, Sales and Marketing.
- Prepare operational and financial reports for executive leadership.
Minimum Requirements
- Relevant Hospitality or Food and Beverage Management qualification.
- Minimum three years’ senior restaurant or F&B operations experience.
- At least two years’ management experience.
- Previous 4- or 5-star hotel, lodge or fine-dining experience preferred.
- Multi-outlet experience across a restaurant, bar and room service.
- Strong financial, cost-control and stock-management skills.
- Proficiency in POS systems, inventory tools and Microsoft Office.
- Excellent leadership, communication and problem-solving abilities.
- Willingness to work shifts, weekends, public holidays and overtime.