Restaurant Reservations Coordinator - Luxury Hotel - Durban

South Africa Kwazulu-Natal Durban

ZAR 7000 - 9000 Monthly

Company

Hospitality Jobs Africa

Contact


https://www.hospitalityjobsafrica.com/

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Restaurant Reservations Coordinator - Luxury Hotel - Durban

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Closing Date: 2026-09-30
Job Type: Permanent
Job Level: Skilled
Experience: Between 1 - 3 Years
EE/AA: No

Summary

Our client is seeking a professional and organised Restaurant Reservations Coordinator to join the Food & Beverage team of a luxury hotel in Durban. This position is ideal for a hospitality professional with excellent communication skills, strong attention to detail and experience handling restaurant bookings and guest enquiries.

Description

The Restaurant Reservations Coordinator will be responsible for managing restaurant reservations and ensuring guests receive professional, efficient and friendly service from their first point of contact.

 

You will handle incoming restaurant booking enquiries via telephone, email and other reservation channels, accurately capture guest details and maintain up-to-date reservation records.

 

The role includes confirming bookings, managing amendments and cancellations, recording special occasions and dietary requirements, and communicating VIP bookings, group reservations and special requests to the relevant restaurant and Food & Beverage teams.

 

You will assist with table planning and reservation administration while helping maximise restaurant availability and ensuring smooth communication between guests and operational teams.

Minimum Requirements

  • Grade 12 / Matric
  • Previous restaurant reservations, restaurant reception, hostess or hospitality experience preferred
  • Experience within a hotel or busy restaurant environment advantageous
  • Excellent telephone etiquette and professional communication skills
  • Strong written and spoken English
  • Confident handling guest enquiries and reservation requests
  • Strong administrative and organisational skills
  • High level of accuracy and attention to detail
  • Comfortable working with restaurant reservation and computer systems
  • Able to manage multiple bookings and enquiries in a busy environment
  • Professional, well presented and guest focused
  • Ability to work effectively as part of a Food & Beverage team
  • Available to work shifts, weekends and public holidays as required

 

Salary & Benefits

  • Salary: R7,000 – R9,000 per month
  • Permanent position
  • Luxury hotel environment
  • Durban location

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