Spa Manager – Luxury Wellness Destination – Stellenbosch

South Africa Western Cape Cape Town

ZAR 40000 - 50000 Monthly

Company

Hospitality Jobs Africa

Contact


https://www.hospitalityjobsafrica.com/

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Spa Manager – Luxury Wellness Destination – Stellenbosch

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Closing Date: 2025-03-28
Job Type: Permanent
Job Level: Management
Experience: Between 3 - 5 Years
EE/AA: No

Summary

Spa Manager – Luxury Wellness Destination – Stellenbosch

 

A premier luxury wellness destination in Stellenbosch is seeking an experienced Spa Manager to lead a team of wellness professionals and ensure an exceptional guest experience. The ideal candidate will be a compassionate leader with strong management skills, a deep understanding of luxury wellness services, and a commitment to staff well-being.

Description

The Spa Manager will be responsible for overseeing daily operations, maintaining service excellence, and driving revenue growth. This role requires leadership in team management, financial oversight, and guest satisfaction while ensuring a supportive work environment for staff.

 

Key Responsibilities:

  • Manage daily spa operations, including staff, treatments, and facilities.
  • Ensure balanced therapist schedules to prevent burnout while maintaining service quality.
  • Uphold high standards of cleanliness, guest care, and presentation.
  • Monitor financial performance, budgets, and revenue streams.
  • Oversee inventory management, procurement, and spa e-commerce offerings.
  • Develop and implement spa policies, packages, and new treatment offerings.
  • Work with the Marketing team to develop promotions and content.
  • Collaborate with the Head Chef and other departments on bespoke spa experiences.
  • Lead recruitment, training, and development of spa staff.
  • Foster a positive, supportive work environment focused on staff well-being.
  • Address guest feedback and resolve concerns to ensure a seamless experience.
  • Perform treatments for VIP guests as needed.

Minimum Requirements

  • CIDESCO, ITEC, or SAAHSP diploma/degree in Aesthetics/Somatology.
  • Minimum 5 years of experience as a Spa Manager in a luxury hospitality setting.
  • Strong leadership, organizational, and people management skills.
  • Expertise in spa treatments, staff training, revenue management, and marketing.
  • Proficiency in Microsoft Office, Shedul, and preferably Easipos.
  • Empathetic, detail-oriented, and able to work under pressure.

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