Reservations Travel Support Manager - Hotel Group - Knysna

South Africa Western Cape Cape Town

ZAR 24000 - 32000 Monthly

Company

Hospitality Jobs Africa

Contact


https://www.hospitalityjobsafrica.com/

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Reservations Travel Support Manager - Hotel Group - Knysna

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Closing Date: 2025-11-04
Job Type: Permanent
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No

Summary

Travel Support Manager -  Hotel Group - Knysna

 

We are looking for a Travel Support Manager for a gorgeous location along the Garden Route.

It is known for its pristine landscapes, indigenous forests, and breathtaking views of the Indian Ocean. The retreat offers a serene and immersive experience with nature, while also providing high-end accommodation and world-class amenities, making it a sought-after destination for those seeking tranquility and indulgence.

Description

As the Reservations (Travel) Support Manager, you will be the key player in creating unforgettable experiences for guests visiting this luxurious reserve. Your role will involve working closely with clients to craft tailored itineraries, from tranquil getaways to adventure-filled escapes, ensuring every detail is meticulously planned and executed. You’ll be the trusted point of contact, ensuring seamless operations and a personalized experience from the moment guests arrive until their departure. Your mission? To provide exceptional service, surpassing expectations, and leaving guests with lasting memories of their time in the heart of nature.

 

What Is Required:

The reservations support manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organising necessary documentation. Applicants must also be able to sell travel packages, handle problems that arise before, during or after travel, and advise clients of relevant procedures and local customs.

 

Minimum Requirements

  • Minimum Requirements:

  • Grade 12 or Equivalent

    Tertiary Qualification in Hospitality and tourism not essential, but preferred

    Experience in travel and trade organisations.

    Exceptional customer service and communication skills

    Proficiency with Microsoft Word and Excel

    Flexibility to work extended hours during busy seasons

    Diverse travel experience, travel institute certification, or work experience in the hospitality industry

    Fluency in more than one language

    2+ Years of Opera experience

  •  

    Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

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