VETERINARY RECEPTIONIST | GAUTENG, Johannesburg North
South Africa Gauteng Johannesburg
Salary Market Related
VETERINARY RECEPTIONIST | GAUTENG, Johannesburg North
Apply NowSummary
Our client, a well-established and highly regarded small animal veterinary practice, is seeking a dedicated, skilled, and professional Receptionist to join their friendly and supportive team. This is an excellent opportunity for an experienced individual who thrives in a client-focused environment and enjoys being an integral part of a busy veterinary practice.
The successful candidate will be the welcoming face of the practice, providing exceptional customer service while ensuring the smooth day-to-day operation of the reception area. A warm personality, professional approach, and genuine passion for helping both clients and their pets are essential.
Previous experience in a veterinary reception or a similar client service role is required. Strong knowledge of over-the-counter veterinary medications, pet nutrition, and prescription diets will be highly advantageous. The ideal candidate will be confident, organised, and capable of managing multiple responsibilities in a fast-paced environment.
If the successful candidate is looking to become part of a caring and professional veterinary team where exceptional client service and patient care are valued, this could be the ideal opportunity.
Apply online or send a comprehensive CV to Amanda at amanda@optivet.co.za.
Description
- Welcome clients and their pets in a friendly and professional manner.
- Manage appointments, bookings, and the daily practice schedule.
- Answer telephone calls, emails, and client enquiries efficiently.
- Process payments and maintain accurate client and patient records.
- Assist clients with over-the-counter medications, flea and tick products, and pet nutrition recommendations.
- Dispense veterinary diets and other retail products.
- Liaise with veterinarians and nursing staff to ensure seamless patient care.
- Maintain a clean, organised, and welcoming reception area.
- Assist with general administrative duties and stock control as required.
Minimum Requirements
- Previous experience in a veterinary receptionist or similar reception/customer service role.
- Sound knowledge of over-the-counter veterinary products and pet food.
- Excellent communication and interpersonal skills.
- Professional appearance with a friendly and compassionate demeanour.
- Strong organisational and time management skills.
- Computer literacy and the ability to learn practice management software.
- Ability to work well under pressure while maintaining attention to detail.
- A genuine passion for animal health and outstanding client service.