Veterinary Receptionist | Western Cape, Paarl Area

Pay

Market related

Type

Permanent

Sector

Agriculture, Forestry & Fishing

Closes

in 116 days

Recruiter

Optivet · All jobs at Optivet

About the role

A well-established specialist veterinary hospital in the picturesque Winelands, just outside Paarl, is seeking a dedicated and professional After Hours Veterinary Receptionist to become part of its dynamic team. Renowned for its multidisciplinary approach and commitment to exceptional patient care, the hospital provides a progressive environment where compassionate service and professionalism are at the heart of every client interaction. The successful candidate will play a key role in creating a welcoming and reassuring experience for clients arriving with their pets after hours. They will be responsible for maintaining an organised and efficient reception area while supporting the veterinary team and ensuring that clients receive attentive, empathetic service during what can often be a stressful time. Working Hours Monday to Friday: 13:00 – 22:00 One in four weekends: Saturday and Sunday, 08:00 – 17:00 What the Hospital Offers The successful candidate can look forward to: A competitive salary package Staff discounts on veterinary services and pet food Access to an Employee Wellness Programme The opportunity to work alongside experienced veterinarians and veterinary specialists Valuable exposure to a progressive, multidisciplinary veterinary environment A supportive team culture where professional development and quality patient care are valued This is an excellent opportunity for an experienced receptionist or administration professional who enjoys working with people, has a genuine love for animals and would like to build a career within a highly respected specialist veterinary environment. Apply online or contact Amanda at [email protected] for further information.

• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised

What they're looking for

• Experienced in reception or administration, with veterinary reception experience advantageous
• A confident communicator with excellent interpersonal skills
• Highly organised, efficient and able to multitask under pressure
• Compassionate and empathetic when dealing with clients and their pets
• Professional, positive and team-oriented
• Comfortable working in a busy after-hours environment
• Able to remain calm and composed when dealing with emergencies or distressed clients