Optical Dispenser | Durban
via Optivet · Durban, Kwazulu-Natal
- Pay
- Market related
- Type
- Permanent
- Sector
- Medical, Health & Social Care
- Closes
- in 59 days
- Recruiter
- Optivet · All jobs at Optivet
About the role
We are seeking an experienced and knowledgeable Optical Dispenser to join a Durban-based optical laboratory. The successful candidate will have a strong understanding of optical lenses, prescriptions, coatings and laboratory processes, together with excellent attention to detail and customer-service skills. The role involves interpreting and checking prescriptions, advising customers on suitable lens options, assisting with technical queries and liaising with Optometrists and optical practices. The successful candidate will also be responsible for checking completed jobs, troubleshooting prescription and lens-related issues, and working closely with the laboratory team to ensure accurate and timely completion of jobs. This is an excellent opportunity for a reliable, professional and customer-focused optical professional who can work effectively in a fast-paced environment and contribute positively as part of a team.
- Interpret and verify optical prescriptions accurately.
- Advise customers on suitable lenses, coatings and optical products.
- Provide assistance with technical optical queries.
- Liaise professionally with optometrists and optical practices.
- Check completed jobs for accuracy and quality.
- Identify and assist with resolving prescription and lens-related issues.
- Work closely with the laboratory team to ensure jobs are completed correctly and on time.
- Provide professional and efficient customer service.
- Maintain accurate and consistent quality standards.
- Assist with day-to-day optical laboratory processes where required.
- Communicate effectively with customers, optometrists and internal teams.
- Work efficiently in a fast-paced environment.
What they're looking for
- Previous optical dispensing experience is essential.
- Good knowledge of optical lenses and coatings.
- Strong understanding of optical prescription terminology.
- Experience working in an optical laboratory will be an advantage.
- Strong communication and customer-service skills.
- Excellent attention to detail.
- Ability to work effectively under pressure.
- Computer literate.
- Professional and well presented.
- Reliable and responsible.
- Strong team-orientated approach.