Cashier Supervisor (Kimberley)

Pay

Market related

Type

Permanent

Sector

Wholesale & Retail Trade

Closes

in 24 days

Recruiter

VMD Admin · All jobs at VMD Admin

About the role

We are seeking a customer service-oriented Cashier Supervisor to join our Sales Team. The successful candidate will oversee daily front-end operations, manage cashier teams, ensures transaction accuracy, and maintains high customer service standards.

• Team Supervision & Scheduling: Assign cashiers to registers, manage break schedules during peak hours, and coordinate staff coverage to minimize customer wait times.
• Cash Management & Reconciliation: Count, verify, and balance cash drawers at the start and end of shifts, reconcile daily cash reports, and investigate register discrepancies (overs and shorts).
• Customer Service & Escalation: Act as the primary point of contact for complex customer complaints, approve returns, exchanges, price overrides, and line voids.
• Training & Coaching: Onboard and train new cashiers on pointof-sale (POS) systems, cash-handling protocols, and store policies

What they're looking for

• Matric / Grade 12 (additional qualification in administration advantageous).
• At least 3 years’ experience in cashhandling and retail cashier experience, with prior leadership or supervisory exposure.
• Fluent in English and Afrikaans (verbal and written).
• Ability to work under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Strong problemsolving abilities.
• A commitment to service excellence and customer satisfaction.
• Computer Literate.