Jobs / Mediro ICT
DevOps Lead / Senior DevOps Engineer
via Mediro ICT · Pretoria, Gauteng
- Pay
- Negotiable
- Type
- Contract
- Sector
- IT & Internet
- Closes
- in 23 days
- Recruiter
- Mediro ICT · All jobs at Mediro ICT
About the role
Our client, based in Midrand / Menlyn, is looking for a Senior Operations Engineer / Senior DevOps Engineer / DevOps Lead to join their team on a contract basis until December 2029.
Knowledge:
- Strong expertise in configuration management tools (e.g., Ansible, Puppet, Chef, Salt)
- Proven automation skills using scripting and programming languages (e.g., Python, Bash, PowerShell)
- Deep knowledge of CI/CD pipelines and tooling (e.g., Jenkins, GitLab CI, GitHub Actions)
- Solid understanding of infrastructure as code (IaC) technologies (e.g., Terraform, CloudFormation)
- Experience with monitoring, logging and observability platforms (e.g., Prometheus, Grafana, ELK/EFK)
- Hands-on experience operating cloud platforms (AWS, Azure, or equivalent)
- Expertise in change, release and transition management practices for IT services
- Strong troubleshooting and root-cause analysis skills for complex production incidents
- Excellent stakeholder communication and leadership skills for cross-functional teams
- Knowledge of IT service management frameworks (ITIL) and operational governance
Duties:
- Lead configuration management, DevOps and automation initiatives to improve production stability.
- Design and maintain Infrastructure as Code (IaC), CI/CD and automation pipelines for provisioning and deployments.
- Manage service transitions, releases and major changes, ensuring smooth handover to operations.
- Define and enforce IT operational processes, governance and change management standards.
- Act as an escalation point for major incidents, leading root-cause analysis, postmortems and corrective actions.
- Collaborate with infrastructure, development and security teams to ensure solutions are designed for reliable operations.
- Create runbooks, documentation and automation to reduce manual operational work.
- Monitor service performance, SLAs/OLAs and operational KPIs, driving continuous improvement.
- Support IT Service Continuity and business-critical systems.
- Provide knowledge transfer, onboarding and training on operational processes.
- Promote best practices, DevOps ways of working and continuous improvement across teams.
- Identify and implement AI tools and use cases to improve team efficiency and service quality.
- Work closely with international teams, stakeholders and external partners in an Agile/DevOps environment.
- Ensure application security, availability and integrity, using systematic problem-solving to resolve issues.
What they're looking for
- IT degree or equivalent qualification.
- Broad IT experience, typically 6-10 years, with 3–5 years in IT operations/operations management
- Proven experience in transition management, with relevant qualifications (ITIL Foundation and Service Transition or equivalent)